SBI Business Support as a sole CRM agency in SBI group is a CRM vendor offering services such as planning, operation and implementation of a contact center in contact forms of business consignment and staffing.
Today, CRM vendors are requested to play a simple role of "connecting an end user and an enterprise" as well as provide high compliance and attain a high operation level such as protection of personal information and adherence to J-SOX Act.
Through commissioned businesses of SBI Group operating in various financial businesses, in any type of business such as inbound, outbound, in-house or outsourcing, we have accumulated awareness of high compliance and operation know-how requested of a financial contact center.
We have developed such know-how and staff in horizontal fashion and supported, on a per person basis, requests for general clerical work and business-related clerical work as well as staf fing that requires financial qualifications or financial business experience.
We will make efforts toward a human solution company that provides "staff" as a base of management resources through various channels.
* CRM : Customer Relationship Management
