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SBI Insurance

A Nonlife Insurance Company Meeting the Needs of the Times

SBI Insurance

Deregulation in the financial industry, market liberalization, and the spread of the Internet in recent years have resulted in increasingly fierce competition in the nonlife insurance industry in the areas of price and in the development products and services. In addition, insurance companies are in a major transition phase that has brought industry restructuring and other changes while, at the same time, expanding new business creation opportunities.

In this business environment, SBI Insurance obtained a nonlife insurance business license in December 2007 and started operations in January 2008. Since its founding, SBI Insurance has of fered customers auto insurance with affordable premiums. We have achieved this by rigorously building a low-cost operation that takes maximum advantage of the Internet by drawing on the expertise and experience the SBI Group has accumulated in the online financial services business since the early days of the Internet. As a result, we have won the support of many customers, and the number of policyholders has grown to over 780,000 as of September 30, 2015. We have grown to the point of establishing a strong presence in the direct nonlife insurance sector.

At the same time, we have adopted a management policy of working to win still greater customer trust and are implementing customer service enhancements. Recently, for instance, in 2013 we began providing service at the Osaka Service Center, a new claims service center in the City of Osaka that serves as a point of contact for claims handling, and the Kyushu Contact Center, a new a point of contact for policy applications located in Tosu City, Saga Prefecture. In this way, we are further strengthening our claims service structure and contact center network with a view to future business expansion and working to ensure business continuity in case of natural disaster.

In addition, to meet increasingly diversifying customer needs, in 2012 we commenced sales of cancer insurance. We are currently working to expand our product lines by offering products from other insurance companies, including SBI Group companies: for instance, SBI SSI's earthquake compensation insurance and SBI IKIIKI SSI's medical insurance and life insurance.

Furthermore, while keeping the Internet as our main sales channel, we have begun to publicize and sell products through SBI MONEY PLAZA's shop network with the goal of providing products to a broader base of customers.

We will continue to strive to closely adhere to the “Customer-Centric Principle” without being constrained by conventional ways of thinking in order to provide our customers with easier to understand, more accessible, and highly convenient nonlife insurance services. As a nonlife insurance industry innovator, we strive to contribute to society by pursuing innovative services that enable us to keep pace with changes in customer lifestyles and cope with diversifi cation of risk.

Corporate Profile

Company name SBI Insurance Co., Ltd.
Principal business Online nonlife insurance business
Representative Yuichi Shimazu
Location Izumi Garden Tower, 1-6-1 Roppongi, Minato-ku, Tokyo
Date of establishment June 1, 2006
Paid-in capital 16.5 billion yen
Shareholders * SBI Group 98.07%
Aioi Nissay Dowa Insurance Co., Ltd. 1.87%
SoftBank Corp. 0.06%
URL http://www.sbisonpo.co.jp/

* Ownership percentage is based on voting rights. SBI Group's shareholding percentage corresponds to a total percentage based on the IFRS criteria for subsidiary companies and subsidiary funds of the Group.

(As of September 30, 2017)

Corporate Information & SBI Group