1. Personal Information Officer

To help provide customers with products and services, SBI Holdings Inc. (hereinafter, SBI Holdings) has established the post of Personal Information Officer.
Personal Information Officer: SBI Holdings, Inc Shumpei Morita, Director, Managing Executive Officer & CFO

2. Purpose of Use

To help carry out transactions, SBI Holdings collects needed personal information about customers. Depending on the product or service, your personal information is used for the purposes stated below.

(1) InsWeb Insurance Portal

SBI Holdings (insurance portal InsWeb) provides personal customer information to contracted partners including non-life insurance companies, life insurance companies, Insurance agency, the Tokyo Consumer Cooperative (Tomin Kyosai) and Kanagawa Consumer Cooperative(Kawanaga Kyosai). These companies may only use the personal information they need to help estimate insurance premiums or bills or to help provide insurance or cooperative pamphlets or data. Visit the homepage below for more details.

[ InsWeb Use Policy ]

One-stop Auto Insurance Quote Service
http://www.insweb.co.jp/others/useragr.jsp

One-stop Life Insurance Information Request Service
http://www.insweb.co.jp/others/useragr_l.htm

One-stop Fire Insurance Estimate and Request Service
http://www.insweb.co.jp/others/useragr_h.jsp

Auto insurance estimate, request, and notification service for corporate customers
http://www.insweb.co.jp/others/useragr_co.jsp

One-stop motorcycle insurance estimate and request service
http://www.insweb.co.jp/others/useragr_b.jsp

One-stop personal pension insurance document and request service
http://www.insweb.co.jp/others/useragr_n.jsp

One-stop pet insurance document and request service
http://insweb.co.jp/others/useragr_pet.jsp

(2) E-LOAN

SBI Holdings (E-LOAN) provides personal customer information to contracted partners in the financial sector such as banks, credit unions, non-life insurance companies, non-banks, and credit card companies. These financial institutions may only use the personal information they need to provide you with appropriate loan documents and data. Visit the homepage below for more details.

[ E-LOAN Use Policy ]
http://www.eloan.co.jp/docs/regulation.php

(3) ALL Gaitame Hikaku

SBI Holdings (ALL Gaitame Hikaku) provides personal customer information to contracted partners that deal in foreign exchange (guaranty) deposits. These dealers may only use the personal information they need to open customer accounts and to send related information to customers. Visit the homepage below for more details.

[ ALL Gaitame Hikaku Use Policy ]
http://www.allgaitamehikaku.jp/contents/kiyaku.html

(4) ALL Sakimono Hikaku

SBI Holdings (ALL Sakimono Hikaku) provides personal customer information to contracted partners, such as companies engaged in commodity futures trading. Companies engaged in commodity futures trading may only use the personal information they need to open customer accounts and to send related information to customers. Visit the homepage below for more details.

[ ALL Sakimono Hikaku Use Policy ]
http://www.allsakimonohikaku.jp/contents/kiyaku.html

(5) myscore

SBI Holdings (myscore) provides personal information to contracted partners such as finance company. These finance company use personal information needed to provide you with information materials about business loan, leasing and account receivable assurance.
Visit the homepage below for more details.

[myscore Use Policy]
http://www.shikinchotatsu.com/termofuse.php

(6) Webmagazine [bijinzaifu] Present Campaign

SBI Holdingscollects needed personal information about customers. We only use the personal information needed to deal with your inquiry. Visit the homepage below for more details.

[Webmagazine bijinzaifu]
http://bijinzaifu.jp/cp/oubo_kiyaku.html

(7) Common use policy items among, the subsidiaries mentioned in items 1) to 6) in this section

SBI Holdings uses the postal service, the telephone, and email to inform customers about products and services provided by SBI Holdings, our affiliates, and Partner companies. When we send you product or service information, we do not give your personal information to the company providing the corresponding service.
When SBI Holdings receives an inquiry from you through customer service support, we only use the personal information needed to deal with your inquiry.

(8) Use Policy related to Recruitment and Employment

If you send your work resume or job experience record to SBI Holdings in the hope of finding employment (Section 5. Common Use of Personal Information, Item (2) Scope of Common Use), neither SBI nor our group companies will use your personal information for any purpose other than for personnel hiring.

(9)Use Policy related to Personal Information of Shareholders and Investors

Based on the laws of Japan, we may use personal customer information to supervise other shareholders or investors, to carry out investor relations activities, or to contact investors.

3. Outsourcing

When SBI Holdings outsources work to a third party, we may entrust your personal information with the outsourcing party after ensuring that protection measures are in place.

4. Third Party Disclosure

SBI Holdings will not disclose your personal information to any third party except as stated in Section 2 (to contracted partners), Section 3 (to outsourcing parties), or as described below.

  1. (1) We may use your personal information upon your consent.
  2. (2) We may use data related to a customer for statistical calculations if such data does not reveal the identity of a customer.
  3. (3) We may use your personal information if required by law.
  4. (4) We may use your personal information to protect human life or assets if obtaining your consent for some reason proves difficult.
  5. (5) We may use your personal information to improve public health, to promote child development, or for some other special situation if obtaining your consent for some reason proves difficult.
  6. (6) We may use your personal information to cooperate with a national institution, a local public body, or a related outsourcer that must perform work to comply with Japanese law if obtaining your consent would be an obstacle to performing the relevant work.

5. Common Use of Personal Information

SBI Holdings may allow common use of personal information listed in Item (1) "Items of Personal Information Subject to Common Use" held by SBI Holdings among the parties described in Item (2) "Parties Authorized for Common Use". Notwithstanding the foregoing, personal information regarding recruitment described in Item (1)d may only be used for the purpose described in Item (3)e. Also, if certain common use is restricted under relevant laws or regulations, such as the Financial Instruments and Exchange Act and Insurance Business Act, personal information will be handled in compliance with such laws or regulations.

  1. (1) Items of Personal Information Subject to Common Use
    1. a. An individual's name, address, date of birth, contact information, such as telephone number and e-mail address, information on transaction needs publicized information, and other information relating to one's personal attribution.
    2. b. Transaction records, point information, type of products and services offered to customers, and other information relating to individual transactions.
    3. c. Control numbers, such as customer and transaction numbers, and other information necessary for management of transactions.
    4. d. Information on applicants in recruitment of the SBI Group Companies, applicant's name, gender, date of birth, address, contact information such as the telephone number and e-mail address, educational background, professional experience, reason for application, and other information relating to recruitment of SBI Group Companies.
  2. (2) Parties Authorized for Common Use
    The SBI group companies listed on the following website (hereinafter, the "SBI Group Companies"). Notwithstanding the foregoing, parties authorized for common use may be changed from time to time as needed.
    http://www.sbigroup.co.jp/english/company/group/overview.html
  3. (3) Purpose of Common Use
    1. a. On the Occasion of Use of SBI Group Companies' Services as a Registered Member
      For personal identity authentication at and after log-in, automatic display of membership information in various situations, and other purpose related to improvement of the registered members' convenience when using SBI Group Companies' services.
    2. b. Execution of Transactions with SBI Group Companies
      For delivery of products, provision of services, settlement of price, response to inquiries, confirmations by SBI Group Companies, provision of applicable after-sales services and other purpose related to operations necessary to execute a transaction when a customer is making reservations and purchasing products or services, applying for a prize competition, or otherwise engaging in transactions with SBI Group Companies.
    3. c. Advertising and Marketing by SBI Group Companies
       * For provision of information by SBI Group Companies through various e-mail newsletter.
       * For provision of information regarding SBI Group Companies' services through e-mail, mail, and telephone.
       * For provision of contents and advertisements in light of personal attribution, such as gender, age, residence, hobbies, and taste, as well as purchase history, or browsing history of websites managed by SBI Group Companies.
       * For development of new services and improvement of existing services by analyzing customers' usage of SBI Group Companies' services.
       * For drawing of prizes for surveys, campaigns, and prize competitions, as well as shipping, and contacting to applicants for matters relating to such drawing of prizes.
    4. d. Response to Inquiries
      For response to inquiries directed to SBI Group Companies by e-mail, mail, or telephone, etc.
    5. e. Recruitment
      Personal information regarding applicant's personnel information, including resume, submitted for the purpose of seeking an employment opportunity at SBI Group Companies, will be used for evaluation and selection process of recruitment.
    6. f. Other Incidental Use
      For use necessary for provision of SBI Group Companies' services that are incidental to the abovementioned items a through e.
    7. g. Others
      SBI Group Companies may use, in course of providing their services to customers, personal information for purpose other than the purposes listed in the items a through f above. In such case, such use will be disclosed on an applicable website on which SBI Group Companies provide the relevant services
  4. (4) Name of the Company Responsible for the Management of Personal Information SBI Holdings, Inc.
  5. (5) For Inquiries Related to Common Use
    General Affairs & Human Resource Department, SBI Holdings, Inc.
    Telephone number (main): +81-3-6229-0100

6. Disclosure

If you ask to see personal information that SBI Holdings has about you, we will first verify your identity then provide a timely and appropriate response.

7. Revision, Deletion

If you want to revise, to update, or to delete personal information that SBI Holdings has about you, we will first verify your identity then revise, update, or delete information in a timely and appropriate manner.

8. Disagreement with Use Policy

If you disagree with this Use Policy in whole or in part, we will not permit you to use our products and services.

9. Use Termination

If you want SBI Holdings to stop using your personal information and to delete it, we will first verify your identity then stop using your information and delete it in a timely and appropriate manner.
If SBI Holdings no longer uses or deletes part or all of your personal information, you may not be able to use some of our products and services. Please bear this in mind before making such a decision. In addition, we may not be able to abide by your request to stop using or to delete personal information due to related laws and regulations.

10. Disclosure Inquiries

SBI Holdings accepts applications related to Sections 6, 7, and 9 and inquiries about personal customer information as described below. SBI Holdings may not be able to respond to your application or inquiry if you do not follow the guidelines below.

[Inquiry procedure]

Make all applications or inquiries by telephone, postal service, or email to the address given below.
You will be given details about how to proceed once you make an inquiry. However, when you use the method below, we will first verify your identity (or proxy); then we will respond to your inquiry by letter delivered through the postal service or by some other method. Depending on the application content, SBI Holdings may send you a designated form to fill out and to return to us.

(Reception method, inquiry counter)

Location:
〒106-6019 Floor 19, Izumi Garden Tower, 1-6-1 Roppongi, Minato-ku, Tokyo
General Affairs & Human Resources Department, Management Headquarters, SBI Holdings Inc.
Phone:
03-6229-0100
Email:
privacy-holdings@sbigroup.co.jp

Inquiries by phone can be made Monday to Friday from 10:00 am to 5:00 pm (Closed Saturdays, Sundays, and holidays).

(Verification of you or your proxy)

If you make an application in person, SBI Holdings will verify your identity using your driver's license, passport, health insurance identification card, or seal-registration certificate. Documents used to verify your identity must be valid or issued within the last three months. We will also verify information registered at SBI Holdings such as your registered call-back number, name, home address, and telephone number.
If a proxy makes an application on your behalf, SBI Holdings will verify the proxy using a letter of proxy and a seal-registration certificate of the seal affixed to the letter of proxy. We will then contact you by telephone for final verification.

[Procedure fees]

Disclosure requests require no fee payment from you to SBI Holdings. However, SBI Holdings will not cover customer expenses related to postage, transportation, or preparing verification documents.

11. Use of Cookies

SBI Holdings uses "cookies" on some web pages to enable a more personalized online experience. Cookies are used to identify your computer and to maintain status information; so you do not need to re-enter your information each time you return to our web site. SBI Holdings cannot use cookies to obtain personal information about you.

Established: April 1, 2005
Revised: April 1, 2015